Payment Options
Once your permit is approved and ready to be issued, you will receive an email notice from ProjectDox (DoNotReplyJOILP@avolvesoftware.com).
Please use one of the methods below to complete the payment process. When making payments over the phone, please reference the Permit Number, Address and total fee amount.
Option #1: By Phone (Credit/ Debit Card):
Option #2: By Mail (Checks)
Send checks to:
Customer Service/ Building Permit
City of Joliet
150 W. Jefferson St.
Joliet, IL 60432
Address all checks to City of Joliet. Please include a copy of the invoice with mailed payments.
Option #3: In-Person
Visit our Customer Services window in the main lobby of City Hall to complete the payment processing for your permit. Please bring a copy of the invoice.
After The Payment
Once you have successfully paid for the permit, log into ProjectDox and complete the "Final Payment" task. This will prompt the clerk to check that contractor registration is up to date, stamp the drawings and upload the permit card, with a copy of review comments. If you do not complete the task - the Building Department does not receive a notification that payment is made.
Building permits will not be issued in-person over the counter.