For after hours water or sewer emergencies please call: 815-724-4220 (24 Hours)

Starting Service

Application for Water and Sewer Service

How to Report a Water Main Break

Whether you see a water main break, damaged fire hydrant, or any other problem with the City of Joliet water system, please let us know.

To report any problems, damage, or maintenance issues contact the Department of Public Utilities at 815-724-4220.  This line is answered 24 hours a day.  If an operator is not available, please leave a detailed phone message.

Pay your City of Joliet water bill automatically!

The City of Joliet now offers payment of your water bill directly from your checking account. Just complete the form below and enjoy these special features:

• The program is absolutely FREE!
• No lost payments, no past due payments, and no checks ever need to be written.
• No more standing in long lines.
• No more running out of stamps or envelopes.
• Your bill will still come to your home.

A note stating “BANK DRAFT – DO NOT PAY” will appear on your bill after you have been accepted. (It may take two billing periods for acceptance.)

Application form [PDF]

For questions about your bill call Customer Service: 815-724-3820
150 W. Jefferson St.
Joliet, IL 60432

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