HOURS OF OPERATION
City Hall is open for walk in business 8a.m. - 4:30 p.m., Monday-Friday, except on observed holidays.
- All visitors should access City Hall through the west and/or east side entrances of the building off Des Plaines St. and/or Joliet St. (mask or face covering based on personal preference or need). All other entrances will remain locked until further notice.
- City Hall departments and staff are available to our residents and the public via walk-in, phone, online, email or by appointment only (if applicable) during business hours.
- City Hall’s general information line is 815-724-4000 or by e-mail at infodesk@joliet.gov.
CITY OF JOLIET - DIRECTORY
Police & Fire Emergency: 9-1-1
- Police & Fire Department Non-Emergency: 815-726-2491
- Police Records: 815-724-3100
- Joliet Fire Department Mainline: 815-724-3500
City Hall General Information: 815-724-4000
Mayor's Office: 815-724-3700
- Liquor Commissioner's Office: 815-724-3710
City Manager's Office: 815-724-3730
City Clerk's Office: 815-724-3780
- Business Services: 815-724-3905
- Information Desk: 815-724-4000
- Complaints Line: 815-724-4005
Community Development: 815-724-4040
- Building Inspections: 815-724-4070
- Neighborhood Services: 815-724-4090
- Complaints Line: 815-724-4005
- Rental Inspections: 815-724-4093
- Planning & Zoning: 815-724-4050 / 815-724-4055
Customer Service: 815-724-3820
- Automated Payment Line: 877-811-3799
- Real Estate Transfer Stamps: 815-724-3902
Economic Development: 815-724-4060
Human Resources: 815-724-4020
Legal: 815-724-3800
- Adjudication Hearings (Compliance & Parking Violations): 815-724-3794
Public Utilities 24-Hr. Utilities Line (Water & Sewer): 815-724-4220
- Community Smart Message Alert
Public Works: 815-724-4200
- Roadway's Division: 815-724-3650
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Waste Management: 815-280-7854 or via Chat at wm.com
Will County Land Use Division: 815-727-8834