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Contact UsContact Us

General Public Utilities Office

publicutilities@joliet.gov

Phone: (815)724-4220

Office Manager

AnnMarie Grooms

agrooms@joliet.gov

Deputy Director - Field Operations

Bill Baltz

wbaltz@joliet.gov

Deputy Director - Engineering

Anthony Anczer

anczer@joliet.gov

Deputy Director - Plant Operations

Nick Gornick

ngornick@joliet.gov

Director of Public Utilities

Allison Swisher

aswisher@joliet.gov

For questions about your water/sewer bill, to make name changes, or establish or discontinue service please e-mail us at customerservice@joliet.gov or call:

Customer Service 

Phone: (815) 724-3820 
Hours: Monday – Friday 
8:00 a.m. – 4:30 p.m. 
150 West Jefferson Street  

Joliet, IL 60432

 

 

 

 

 

For Maintenance Questions call:

City of Joliet Dept. of Public Utilities 
150 W. Jefferson Street, 2nd Floor, South Wing
Joliet, IL 60432 
Phone: (815) 724-4230 
Hours: Monday – Friday 
8:00 a.m. – 4:30 p.m.

For after hours emergencies please call: (815) 724-4220

How to Report a Water Main Break

Whether you see a water main break, damaged fire hydrant, or any other problem with the City of Joliet water system, please let us know.

To report any problems or damage contact the Department of Public Utilities at (815) 724-4220. This line is answered 24 hours a day. If an operator is not available, please leave a detailed phone message.